This FAQ applies for the following OSs only:


  • Ubtuntu
    • Ubuntu 20.04.6 LTS
    • Ubuntu 22.04 LTS
    • Ubuntu 24.04 LTS

  • Debian
    • Debian 11
    • Debian 12



You might notice that the second network interface (NIC) may not activate automatically once you've enabled the `Split-NIC` feature.

To activate the second NIC, you'll need to manually configure it. SSH into your server and execute the following command:


printf "[Match]\nName=ens4\n\n[Network]\nDHCP=yes\n" >/etc/systemd/network/ens4.network


Once you've made that change, restart your networking service with:


systemctl restart systemd-networkd


You can then use `ip addr` to check the LAN interface (`ens4`) is configured correctly.


Note: This is a temporary workaround whilst we work on a more permanent solution for this.



If you require assistance, feel free to submit a support ticket at our helpdesk here: Submit a ticket | BinaryLane