When your VPS is created, your server's 'Administrator' account password is automatically generated and emailed to you. It is also displayed on-screen until you've reloaded the page or navigated away.
It is recommended that you change this password straight away for security reasons. You can do this by pressing the `
` button or via lusrmgr.msc (Local Users and Computers)
If you've lost or forgotten your password for this account, you'll be able to perform a password reset from within the mPanel:
- Log in to your BinaryLane account and navigate to the server you'd like to reset the password for
- Select the settings icon (⚙️) next to your server's name
- Click the ` - Reset password` option
- Within this page, select the button `
`
Once your password has been reset, the Administrator account has no password, and Remote Desktop will not accept a blank password. The reset email lists these steps too:
- Open your server in mPanel and go to its console on the server dashboard
- Wait for the desktop to appear - if you need to login, use "Administrator" with no password
- Press the `
` button and choose "Change a password" from the dialog that appears - The old password field must be left completely blank (because right now, there is no password)
- Enter your new password, then connect with Remote Desktop using the .rdp file attached to the email (it works on Windows, and on macOS through the Windows App)
If you require assistance, feel free to submit a support ticket at our helpdesk here: Submit a ticket | BinaryLane